Returns & Exchanges

If for some reason you need to exchange or return an item, we will accept it up to 14 days after original delivery. 

To complete your Exchange, please email info@chompbrand.com with your order number and the item(s) you'd like to exchange. We will respond to your email with next steps. 

Returns are only offered on orders with an order value over $20.00 USD before tax.

To start your Return, please click here & follow the instructions to access your order history.  You can then select the item(s) you would like to return & the reason for return.  From there, we will respond to your request with next steps.

Refunds will only be given once products are returned in full and are in new condition. You are responsible for paying for the return shipping costs. You will not be charged upfront; $7 USD will be deducted from your refund to cover return shipping costs.

Sale Items that are purchased are considered Final Sale and cannot be returned.

If you have any questions or concerns, please email info@chompbrand.com & we will be happy to help!